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Nigerian Tax Calculator & Compliance Platform - KeepAm

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    Account & Security

    Deleting your account

    How to permanently delete your account

    Deleting Your Account

    We're sorry to see you go. Here's how to delete your account.

    Before You Delete

    This action is permanent. Deleting your account will:

  1. Remove all your income/expense entries
  2. Delete all tax calculations
  3. Cancel any active subscription
  4. Remove your profile completely
  5. Cannot be undone
  6. Consider Instead

  7. Pause subscription - Keep data, stop paying
  8. Downgrade to Free - Limited access, data preserved
  9. Export data first - Download your records
  10. How to Delete

  11. Go to Profile → Settings
  12. Scroll to bottom
  13. Tap "Delete Account"
  14. Read the warnings
  15. Enter your phone number to confirm
  16. Tap "Permanently Delete"
  17. What Happens After

  18. Immediately: Logged out, can't log back in
  19. Within 24 hours: Data deletion begins
  20. Within 30 days: All data permanently erased
  21. Subscription: Cancelled, no further charges
  22. Refunds After Deletion

  23. No refunds for current billing period
  24. Annual subscribers: Contact support BEFORE deleting for possible pro-rata refund
  25. Exporting Your Data First

    Before deleting, export your records:

  26. Go to Reports → Export Data
  27. Choose format (CSV, PDF)
  28. Download to your device
  29. Re-joining After Deletion

    If you delete and want to return:

  30. Create a new account with your phone number
  31. Previous data cannot be recovered
  32. Start fresh with Free plan
  33. Having Issues?

    If you can't delete your account:

  34. Update to latest app version
  35. Clear app cache
  36. Contact support for manual deletion
  37. Feedback

    We'd love to know why you're leaving:

  38. Share feedback
  39. Help us improve for others
  40. Didn't find what you need?

    Our support team is ready to help you.

    Contact Support